Isetan Membership

Isetan Insider Membership
Isetan Privilege Membership
Isetan Platinum Card

Isetan Insider Membership

Your journey with Isetan begins here! Stay up-to-date with the latest from Isetan and accumulate points while you shop. Simply present your complimentary Isetan Insider E-Card when you shop in our stores.


PRIVILEGES

Simply present your Complimentary Insider membership via your App during your in-store purchases and start accumulating I-points*. Your accumulated points will be kept for up to a year.

 

ISETAN I-POINTS

Members earn one I-point for every $1.00 nett amount purchase* (excluding GST) at any Isetan Department Store and one I-point for every $3.00 nett amount purchase* (excluding GST) at Isetan Scotts Supermarket. Accumulate a minimum of 500 points in 12 months to receive a complimentary upgrade to the Isetan Privilege membership.

*The following purchases are not entitled to I-points: Purchases made at Isetan Wisma Atria, Cafes & Restaurants, Bakeries, Hair & Beauty Salons, purchases of Isetan Gift Vouchers, Liquors, Cigarettes, Services, Invoice Sales and other products or services which Isetan (Singapore) Limited may from time to time prescribe.

EXCLUSIVE PREVIEWS & EVENTS

Get invitations via e-mail or SMS to the Isetan Private Sale, a preview of the season’s major sale events. In addition, selected regular shoppers will receive exclusive invitation to fashion shows, special launches, events, promotions and more…

 

ISETAN E-NEWSLETTER

The Isetan E-newsletter brings you the latest news on fashion for men, ladies & children, along with the latest promotions, events and gift recommendations available at all Isetan Stores.

 

ELIGIBILITY

Members must be at least 16 years old and above.

 

MEMBERSHIP FEES

The Isetan Insider membership is complimentary and has no expiry date.

 

ISETAN INSIDER

  1. Isetan Insider App is a point accumulation membership where Insiders can earn I-Points for purchases made at any Isetan Department Store including Isetan Supermarkets in Singapore by presenting their Isetan Insider App to the cashier during payment.
  2. Isetan Insider App member who accumulates a minimum of 500 I-Points (exclusive of GST) over a qualifying period of 1 year will enjoy a free upgrade to the Isetan Privilege App membership and all I-Points will be brought forward to the Isetan Privilege App membership. There is no membership fee or expiry date for the Isetan Insider App.
  3. The App and I-Points are non-transferable. I-Points will only be awarded for purchases made by the member and upon the presentation of member’s App.
  4. One I-Point will be awarded for every $1.00 nett amount purchase (excluding GST) at Isetan Department stores and one I-Point will be awarded for every $3.00 nett amount purchase at Isetan Supermarkets (excluding GST).
  5. The following purchases are not entitled to I- Points:- Purchases made at Isetan Wisma Atria, Cafes & Restaurants, Bakeries, Hair & Beauty Salons, purchases of Isetan Gift Vouchers, Liquors, Cigarettes, Services, Invoice Sales and other products or services which Isetan (Singapore) Limited may from time to time prescribe.
  6. The following payment modes are not entitled to I-Points: Gift Vouchers, Rebates, Promotion Vouchers, Discount Vouchers, E-Gift Vouchers, E-Rebates or E-Promotion Vouchers, Credit Memos or Deposits.
  7. Members are not entitled to any further points with the Isetan Platinum Card discount.
  8. Insiders will not be able to exchange points for E-Rebates or earn E-Promotion Vouchers
  9. All Insider I-Points below 500 will expire after 1 year.
  10. Inactive Insider App memberships over a period of 7 years would be deregistered.
  11. Isetan (Singapore) Limited shall not be responsible for any loss or inconvenience arising from electrical outage or loss of member’s handphone.
  12. Application must be made by downloading the Isetan Privilege App. Applicant must be at least 16 years old and above.
  13. Members are required to fill in their valid mobile numbers for Isetan to perform account management whenever necessary.
  14. The App does not allow for receipt combination. I-Points will be issued on a per receipt basis.
  15. Members will be awarded double I-Points for the first transaction of the birthday month. Isetan Private Sales, 10% Rebate Vouchers and 10% Direct Discount periods are excluded from this double I-Points entitlement.
  16. Isetan (Singapore) Limited may at its sole discretion amend a member’s I-Points and at any time refuse or recall any redemption by a member if any official notification has been erroneously sent to the member and/or any I-Points have been erroneously awarded to the member for any reason whatsoever.
  17. Isetan (Singapore) Limited reserves the right to amend the privileges, terms and conditions of the IPC programme at its sole discretion from time to time without prior notice.
  18. Other terms & conditions apply.