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Terms & Conditions

PROMOTION TERMS & CONDITIONS

10% Promotion Voucher (26 - 28 Dec 2025)

10% Promotion Voucher^ with every $100 nett purchase made with the Isetan Platinum or Isetan Privilege membership.

^ Terms & Conditions:

  • 10% Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan Privilege White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • 10% Promotion Voucher event is applicable at all Isetan stores on 26th to 28th December 2025, excluding Isetan @ Wisma Atria.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other promotional vouchers.
  • Excludes purchases from Isetan Supermarket, Bedding Gallery, Chanel, Isetan Gift Vouchers, all foods & confectionary, Cafés and Restaurants, Jullia Olger (items and services), MIIN Hair & Beauty (items and services), Faceworks Aesthetic (items and services), On-Hair Salon (items and services), DrGL® Glow Bar (items and services), Pixie Nail Spa (items and services), beauty services, alteration/ delivery services and invoice sale.
  • 10% Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett amount after the usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc. (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st January 2026.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Voucher(s), Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, On-Hair Salon, Faceworks Aesthetic, DrGL® Glow Bar, Pixie Nail Spa, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
$50 Bedding Gallery Promotion Voucher (26 - 28 Dec 2025)

$50 Bedding Gallery Promotion Voucher with every $300 nett purchase at the Bedding Gallery.

* Terms & Conditions:

  • $50 Bedding Gallery Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan Privilege White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • $50 Bedding Gallery Promotion Voucher events is applicable at the Bedding Gallery on 26th to 28th December 2025.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other promotional vouchers.
  • $50 Bedding Gallery Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Bedding Gallery purchases after usual Isetan Platinum Membership discount.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher(s) are earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st January 2026.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, Faceworks Aesthetic, OnHair Salon, DrGL® Glow Bar, Pixie Nail Spa, cafés and restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
Beauty Bonus Promotion Voucher (19 - 21 Dec 2025)

20% Beauty Bonus Promotion Voucher* (19 & 20 Dec 2025) with minimum $200 nett purchase and on subsequent $100 nett purchase of Cosmetics & Fragrances.

10% Beauty Bonus Promotion Voucher** (21 Dec 2025) with every $100 nett purchase of Cosmetics & Fragrances.

* ** Terms & Conditions:

  • 20% & 10% Beauty Bonus Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan Privilege White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • 20% & 10% Beauty Bonus Promotion Voucher events are applicable at all Isetan stores, excluding Isetan @ Wisma Atria.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Exclude purchases from Jullia Olger (selected items and services), MIIN Hair & Beauty (items and services), Faceworks Aesthetic (items and services), OnHair Salon (items and services), DrGL® Glow Bar (items and services) and Pixie Nail Spa (items and services).
  • Exclude purchases of fragrances from boutiques and beauty services.
  • 20% & 10% Beauty Bonus Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett cosmetics and fragrances purchases amount after usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each beauty receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements.
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st January 2026.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher or E-Promotion Voucher redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, OnHair Salon, Faceworks Aesthetic, DrGL® Glow Bar, Pixie Nail Spa, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
Fine Jewellery 10% Promotion Voucher (19 - 21 Dec 2025)

Fine Jewellery 10% Promotion Voucher* with every $100 nett purchase on Fine Jewellery items made with the Isetan Platinum or Isetan Privilege membership.

* Terms & Conditions:

  • Fine Jewellery 10% Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • Fine Jewellery 10% Promotion Voucher event is applicable at Isetan Scotts, Fine Jewellery Department on 19th to 21st December 2025.
  • Fine Jewellery 10% Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Fine Jewellery purchases amount after usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements.
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st January 2026.
  • There will be no birthday double points issued with effect from 1st July 2024.

* Exclusions:

  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Promotion Voucher or E-Promotion Voucher redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, OnHair Salon, Faceworks Aesthetic, DrGL® Glow Bar, Pixie Nail Spa, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
10% Scanteak Promotion Voucher (19 - 21 Dec 2025)
 
10% Promotion Voucher (27 - 30 Nov 2025)

10% Promotion Voucher* with every $100 nett purchase storewide.

* Terms & Conditions:

  • 10% Promotion Voucher event is open to all.
  • 10% Promotion Voucher event is applicable at all Isetan stores on 27th to 30th November 2025, excluding Isetan @ Wisma Atria.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Excludes Beauty, Bedding Gallery and Supermarket purchases.
  • 10% Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett amount after the usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc. (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st December 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Voucher(s), Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, On-Hair Salon, Faceworks Aesthetic, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
Beauty Bonus Promotion Voucher (27 - 30 Nov 2025)

20% Beauty Bonus Promotion Voucher* (27 & 28 Nov 2025) with minimum $200 nett purchase and on subsequent $100 nett purchase of Cosmetics & Fragrances.

10% Beauty Bonus Promotion Voucher** (29 & 30 Nov 2025) with every $100 nett purchase of Cosmetics & Fragrances.

* ** Terms & Conditions:

  • 20% & 10% Beauty Bonus Promotion Voucher events are open to all.
  • 20% & 10% Beauty Bonus Promotion Voucher events are applicable at all Isetan stores, excluding Isetan @ Wisma Atria.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Exclude purchases from Chanel, Decorte, Kose, Jullia Olger (selected items and services), MIIN Hair & Beauty (items and services), Faceworks Aesthetic (items and services) and OnHair Salon (items and services).
  • Exclude purchases of fragrances from boutiques and beauty services.
  • 20% & 10% Beauty Bonus Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett cosmetics and fragrances purchases amount after usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each beauty receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements.
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st December 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher or E-Promotion Voucher redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, OnHair Salon, Faceworks Aesthetic, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
$50 Bedding Gallery Promotion Voucher (27 - 30 Nov 2025)

$50 Bedding Gallery Promotion Voucher with every $300 nett purchase at the Bedding Gallery.

* Terms & Conditions:

  • $50 Bedding Gallery Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan Privilege White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • $50 Bedding Gallery Promotion Voucher events is applicable at the Bedding Gallery.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other promotional vouchers.
  • $50 Bedding Gallery Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Bedding Gallery purchases after usual Isetan Platinum Membership discount.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher(s) are earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st December 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, Faceworks Aesthetic, OnHair Salon, cafés and restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
Fine Jewellery 10% Promotion Voucher (5 - 7 Sep 2025)

Fine Jewellery 10% Promotion Voucher* with every $100 nett purchase on Fine Jewellery items made with the Isetan Platinum or Isetan Privilege membership.

* Terms & Conditions:

  • Fine Jewellery 10% Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • Fine Jewellery 10% Promotion Voucher event is applicable at Isetan Scotts, Fine Jewellery Department on 5th to 7th September 2025.
  • Fine Jewellery 10% Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Fine Jewellery purchases amount after usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements.
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st October 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.

* Exclusions:

  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Promotion Voucher or E-Promotion Voucher redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, OnHair Salon, Faceworks Aesthetic, Eralbelle Beauty, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
$40 Bedding Gallery Promotion Voucher (5 - 7 Sep 2025)

$40 Bedding Gallery Promotion Voucher with every $300 nett purchase from the Bedding Gallery.

* Terms & Conditions:

  • $40 Bedding Gallery Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan Privilege White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • $40 Bedding Gallery Promotion Voucher events are applicable at the Bedding Gallery.
  • All King Koil’s Mattress & Bed Frame purchases are entitled to the $40 Bedding Gallery Promotion Voucher event.
  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other promotional vouchers.
  • $40 Bedding Gallery Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Bedding Gallery purchases after usual Isetan Platinum Membership discount.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher(s) are earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 31st October 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Vouchers, Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, Faceworks Aesthetic, OnHair Salon, Erabelle Beauty Salon, cafés and restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
10% Golf Promotion Voucher (8 - 10 Aug 2025)

10% Golf Promotion Voucher* with every $100 nett purchase on Golf items made with the Isetan Platinum or Isetan Privilege membership.

* Terms & Conditions:

  • 10% Golf Promotion Voucher event is valid for all Isetan Members except Isetan Privilege White Tier Members.
  • Isetan White Tier Members are encouraged to upgrade to Isetan Privilege Bronze tier and above to enjoy this event.
  • 10% Golf Promotion Voucher event is applicable at Isetan Scotts, Golf Department on 8th to 10th August 2025.
  • 10% Golf Promotion Voucher will be given in the form of Isetan Promotion Voucher or Isetan E-Promotion Voucher.
  • Isetan Promotion Voucher will be issued based on the nett Golf purchases after the usual Isetan Platinum Membership discount, usage of vouchers and after any other discounts applied.
  • Nett Purchase: payments made by cash or credit card after discounts and vouchers are applied.
  • E-Promotion Voucher is earned after each receipt transaction.
  • Issuance of I-Points are based on:
    • Nett purchase amount excluding GST,
    • After deducting any issuance of promotion vouchers from the purchase,
    • After the usage of all types of vouchers (For the full list, refer to the Isetan Privilege Membership T&Cs),
    • Excluding selected special buys, supermarket items, discounted items, etc. (For the full list, refer to the Isetan Privilege Membership T&Cs).
  • No combination of receipts, accumulation of orders & invoices. Customers are advised to accumulate their purchases to maximize promotion voucher entitlements
  • The expiry date for the Isetan Promotion Voucher and E-Promotion Voucher is 30th September 2025.
  • There will be no birthday double points issued with effect from 1st July 2024.

* Exclusions:

  • Exclude payments made by Isetan Gift Vouchers, IRR points and any other vouchers.
  • Exclude delivery services and invoice sales.
  • Promotion Voucher(s) or E-Promotion Voucher(s) redeemed are valid for all purchases made storewide excluding purchases of Isetan Gift Voucher(s), Chanel, Parfums Christian Dior, items or services from MIIN Hair & Beauty, On-Hair Salon, Faceworks Aesthetic, Erabelle Beauty Salon, Cafés and Restaurants, beauty services, alteration & delivery services.
  • Isetan’s decision on all matters relating to the promotion is final.
  • Isetan reserves the right to vary the terms of or withdraw the promotion at any time without prior notice.
Isetan Singapore: Japanese & International Fashion, Beauty, Gourmet

Isetan Singapore is a leading Japanese department store offering fashion, beauty, home, and authentic Japanese products since 1972.

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Phone: +65 6733 1111   (11am – 7pm)
Email: contactus@isetan.com.sg

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