WE ARE UPGRADING OUR SYSTEM TO SERVE YOU BETTER!

From 30 Jun, 10pm - 1 Jul, the Isetan Privilege App, Isetan Website and all in-store membership systems will be offline.

All purchases made will not be entitled to any member benefits.
Applies to all Insider, Privilege & Platinum members.

The Isetan Privilege App & Website will resume on 2 Jul (Tue).

During this period, all Isetan stores will remain open as usual.

 

“A BETTER I FOR A BETTER YOU”

Your VIP access starts here! 
Discover our new Isetan Privilege Membership

MEMBERSHIP TIERS & BENEFITS

*Excluding GST and based on nett amount transacted. Nett spend refers to payments made by cash or credit card after discounts and vouchers are applied. 
^From the month of registration​. Excluding GST.


CONVERT I-POINTS FOR E-REBATE VOUCHERS

Members accumulate I-Points with every $1 nett amount spent* at any Isetan Departmental Store and Isetan Supermarket.
Various membership tiers earn varying amounts of I-Points.
To redeem Isetan E-Rebate Vouchers, accumulate a minimum of 1000 points annually.

Your I-Points will be valid for up to one year.


MEMBERSHIP FEE

The White membership is free.

To become a Bronze member, you need to spend an accumulated value of $500^ 
within 12 months after signing up, or opt to instant upgrade with a fee of $10.90.

The membership is valid for up to 12 months from the month of issue. 
Subsequent renewal fee will be waived with a minimum spend of $500.


Existing Privilege Members

WHAT WILL HAPPEN TO MY CURRENT POINTS?

All eligible I-Points will be automatically converted to E-Rebate vouchers on 1 July 2024.
All remaining I-Points will not be carried forward.


WHAT WILL MY NEW TIER BE?

Existing Isetan Privilege members will be converted to the Bronze tier or higher.
Isetan Insiders will be converted to the White tier.

Membership tier is determined based on your total purchase in the past 1 year,
from 1 July 2023 - 30 June 2024.

POINTS & TIER SIMULATION


With effect from 1 July 2024, as part of our Green initiative, we will discontinue the issuance of physical cards for the Isetan Privilege Membership. 
All current physical cardholders are strongly encouraged to download the Isetan Privilege app before the membership expires to enjoy membership benefits.