Isetan Card

ISETAN PRIVILEGE CARD

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Enjoy attractive discounts and other benefits with our Isetan Privilege Card when you shop at Isetan. Apply today! The Isetan Privilege Card is the card that recognizes you as a privileged shopper at Isetan. Accumulate I-points to exchange for Isetan Rebate Vouchers for your shopping pleasure

PRIVILEGES

The Isetan Privilege Card is the card that recognizes you as a privileged shopper at Isetan. Simply present the card with your purchases* and start accumulating I-points. Every six months, your accumulated  I-points will be converted to Isetan Rebate Vouchers for your shopping pleasure.

BENEFITS

  • ipc-1.png Earn I-points for purchases made at Isetan stores and Isetan Supermarket
  • ipc-2.png Receive invitations to exclusive events & promotions
  • ipc-3.png Be updated through Isetan E-newsletters
  • ipc-4.png Overseas Shopping Privileges

ISETAN REBATE VOUCHER/ STORE CREDIT/ E-VOUCHER

Members earn one I-point for every $1.00 nett amount purchase* (excluding GST) at any Isetan Department Store and one I-point for every $3.00 nett amount purchase* (excluding GST) at Isetan Scotts Supermarket. Accumulate a minimum of 300 points every 6 months to redeem Isetan Rebate Vouchers at the beginning of the next qualifying period.

I-POINTS ACCUMULATED IN 6 MONTHS^ ISETAN REBATE VOUCHER VALUE
300-399 $10
400-499 $15
500 $25
Every 100 I-points greater than 500 $5

*The following purchases are not entitled to I-points: Purchases made at Isetan Wisma Atria, Cafes & Restaurants, Bakeries, Hair & Beauty Salons, purchases of Isetan Gift Vouchers, Liquors, Cigarettes, Services, Invoice Sales and other products or services which Isetan (Singapore) Limited may from time to time prescribe.

^Unredeemed I-points will not be carried forward to the next qualifying period

EXCLUSIVE PREVIEWS & EVENTS

Get invitations via e-mail or SMS to the Isetan Private Sale, a preview of the season’s major sale events. In addition, selected regular shoppers will receive exclusive invitation to fashion shows, special launches, events, promotions and more…

ISETAN E-NEWSLETTER

The Isetan E-newsletter brings you the latest news on fashion for men, ladies & children, along with the latest promotions, events and gift recommendations available at all Isetan Stores.

ELIGIBILITY

Members must be at least 16 years old and above.

MEMBERSHIP FEES

A fee of S$10 is chargeable for every card issued. The card is valid for two years from the month of issue. Subsequent renewal fee will be

waived with a minimum of 1000 I-points accumulated over each preceding two years’ period at our stores. A replacement fee of S$2.00 will be levied for each lost or damaged IPC card.

Apply for the Isetan Privilege Card now for a more rewarding shopping experience. Please apply in person at the customer

service counters at Isetan Scotts Level 4, Isetan Katong Level 2, Isetan Tampines Level 2, Isetan Serangoon Central Level 3 and Isetan Jurong East Basement 1.

OVERSEAS SHOPPING PRIVILEGES

STORE SHOPPING PRIVILEGES
ISETAN SINGAPORE Enjoy 5% storewide*. Simply present your Isetan card & passport at the customer service counter to exchange for a Guest Card (valid for 1 day). Show Guest Card upon purchase to enjoy the offer. *Exclusions apply.
ISETAN MALAYSIA All visitors (Members & Non-Members) enjoy 5% storewide*. Simply present your passport at the i-Club counter to exchange for a Tourist Card (valid for 3 days). Show Tourist Card upon purchase to enjoy the offer. *Exclusions apply.
ISETAN THAILAND Simply present your Isetan Card to enjoy 5% storewide*. *Exclude sale items. Other exclusions apply.
ISETAN SHANGHAI Apply Mei Long Zhen Isetan Shanghai Card to enjoy 5% storewide*. *Exclude sale items & cosmetics. Other exclusions apply.
ISETAN TIANJIN Simply present your Isetan Card to enjoy 5% storewide*. *Exclude sale items. Other exclusions apply.
ISETAN CHENGDU Simply present your Isetan Card to enjoy 5% storewide*. *Exclude sale items & groceries. Other exclusions apply.
ISETAN MITSUKOSHI GROUP IN JAPAN Enjoy 5% storewide*. Simply present your Isetan card & passport at the service counter to exchange for a Guest Card. Show Guest Card upon purchase to enjoy the offer. *Exclusions apply.
CENTRAL GROUP (THAILAND) Enjoy 10% storewide*. Simply present your Isetan card & passport at the service counter to exchange for "The 1 Card International Visitor Card" & "Special Pack for Isetan Mitsukoshi Group". Show The 1 Card upon purchase to enjoy the offer. *Exclusions apply.

Terms & Conditions for Isetan Privilege Card

  1. Isetan Privilege Card (“IPC”) is a point accumulation card. IPC member ("member") can earn I-points for purchases made at any Isetan Department Store including Isetan Supermarkets in Singapore by presenting their IPC to the cashier during payment.
  2. A membership fee of $10.00 is payable every 2 years in advance of membership. Renewal fee will be waived if member accumulates a minimum total of 1,000 I-points within 2 years from the month of issue or renewal.
  3. A replacement fee of $2.00 will be levied for each lost or damaged IPC card.
  4. The IPC and I-points are non-transferable. I-points will only be awarded for purchases made by the member and upon the presentation of member’s IPC.
  5. One I-point will be awarded for every $1.00 nett amount purchase (excluding GST) at Isetan Department stores and one I-point will be awarded for every $3.00 nett amount purchase at Isetan Supermarkets (excluding GST).
  6. The following purchases are not entitled to I-points:- Purchases made at Isetan Wisma Atria, Cafes & Restaurants, Bakeries, Hair & Beauty Salons, purchases of Isetan Gift Vouchers, Liquors, Cigarettes, Services, Invoice Sales and other products or services which Isetan (Singapore) Limited may from time to time prescribe.
  7. The following payment modes are not entitled to I-points: Isetan Vouchers (Gift Vouchers, Rebate Vouchers, Promotion Vouchers or Discount Vouchers), Exchange Form or Deposit.
  8. Members are not entitled to any further points with the Isetan Platinum Card discount.
  9. Members are entitled to redeem Isetan Rebate Vouchers if they have accumulated a minimum of 300 I-points within each 6 months period starting from the month of issue.
  10. At the end of each qualifying period, all unredeemed I-points will not be carried forward. Unredeemed I-points cannot be transferred to another account and has no monetary value whatsoever at any point of time.
  11. I-points must be accumulated on the same day of purchase only. Previous or backdated receipts are not valid for I-points accumulation.
  12. Isetan (Singapore) Limited shall not be responsible for any loss or inconvenience arising from the mailing of any correspondence or notice to the latest address available in the member’s records and prior to the receipt of notice of any update from the member.
  13. Application must be made in person at any Isetan stores. Member must be at least 16 years old and above.
  14. Isetan (Singapore) Limited may at its sole discretion amend a member’s I-points and at any time refuse or recall any redemption by a member if any official notification has been erroneously sent to the member and/or any I-points have been erroneously awarded to the member for any reason whatsoever.
  15. Isetan (Singapore) Limited reserves the right to amend the privileges, terms and conditions of the IPC programme at its sole discretion from time to time without prior notice.
  16. Other terms & conditions apply.

ISETAN PLATINUM CARD

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BENEFITS

  • platinum-1.png Get direct discount up to 5%* *terms & conditions apply
  • platinum-2.png Receive invitations to exclusive events & promotions
  • platinum-3.png Be updated through Isetan E-newsletters
  • platinum-4.png Overseas Shopping Privileges

CEASE OF ISETAN PLATINUM CARD CALL CENTRE

Dear Valued Customers,   Please note that the Isetan Platinum Card Call Centre will cease operations with effect from 28 June 2017.  For any enquiries with regards to your Isetan Membership Card, you can contact any of our Customer Service Counters:

ISETAN SCOTTS: 6733 1111
ISETAN KATONG: 6345 5555
ISETAN TAMPINES: 6788 7777
ISETAN SERANGOON CENTRAL: 6363 7777
ISETAN JURONG EAST: 6896 7777

We appreciate your support for the Isetan Card and apologise for any inconvenience caused. From the Management of Isetan (S) Limited